Custom Shoes By Zapato Sanchez - Edmonton

Located in the heart of Edmonton, Custom Shoes By Zapato Sanchez stands out as a premier shoe repair shop dedicated to restoring and enhancing the quality of footwear. With a commitment to exceptional craftsmanship and customer satisfaction, this shop has become a trusted name for those seeking reliable and innovative solutions for their shoe repair needs. From minor fixes to extensive refurbishments, every pair of shoes is treated with the utmost care and skill.

- Address: 8882 170 St NW #2924, Edmonton, AB T5T 4M2, Canada
- Phone: +1 780-444-3225
- Features: Shoe repair shop
- Website: Website
- Rating: 4.4 / 5
- Number of Reviews: 72
Features of Custom Shoes By Zapato Sanchez
Custom Shoes By Zapato Sanchez is a renowned shoe repair shop located in Edmonton, Alberta, Canada. With a reputation for quality workmanship and customer satisfaction, this establishment has garnered positive feedback from various clients who appreciate their commitment to excellence.
Situated at 8882 170 St NW #2924, Edmonton, AB T5T 4M2, the shop is easily accessible for anyone in need of professional shoe repair services. The skilled team at Custom Shoes By Zapato Sanchez specializes in a wide range of services, ensuring that every customer leaves with their footwear looking and feeling brand new.
This shop has built a solid reputation, receiving a commendable score of 4.4 out of 5 based on feedback from 72 clients. Such high ratings are a testament to the quality of their work, exceptional customer service, and attention to detail. Whether it’s repairing a beloved pair of leather boots or restoring the luster of high-end designer shoes, the technicians at this establishment handle every project with care and expertise.
One of the standout features of Custom Shoes By Zapato Sanchez is their dedication to understanding each client’s unique needs. From the moment a customer walks in, the friendly and knowledgeable staff takes the time to discuss the specific requirements of the repair, ensuring a personalized experience. This level of service often results in repeat business and recommendations, as satisfied customers share their positive experiences with friends and family.
In addition to repair services, this shoe repair shop also offers custom solutions for those looking to enhance their footwear. Whether it’s a custom fit adjustment or adding unique design elements, Custom Shoes By Zapato Sanchez strives to exceed expectations by providing comprehensive solutions tailored to individual preferences.
Furthermore, the shop utilizes only the best materials in their repair processes, ensuring longevity and durability in every pair of shoes they work on. Clients can trust that their footwear is in capable hands, as the team combines traditional techniques with modern innovations to deliver the finest results.
In conclusion, Custom Shoes By Zapato Sanchez stands out in the Edmonton area as a premier choice for anyone seeking a reliable shoe repair shop. With a strong commitment to quality, an excellent reputation among customers, and a focus on personalized service, they continue to set the standard in the industry. For those in need, reaching out to them at +1 780-444-3225 is a step towards restoring beloved footwear to its former glory.
Reviews for Custom Shoes By Zapato Sanchez
Custom Shoes by Zapato Sanchez has garnered a reputation for exceptional craftsmanship and outstanding customer service, as evidenced by their impressive 4.4 rating from a total of 72 reviews. Customers are particularly enthusiastic about the bespoke quality of the shoes, which are tailored to their precise measurements, ensuring a perfect fit.
Many reviews highlight the attention to detail provided by the knowledgeable staff. For instance, one customer expressed immense satisfaction with the personalized care received when searching for wedding shoes, emphasizing how the team went above and beyond to find a matching belt and even adjusted it on the spot. Such moments illustrate the high level of service that Zapato Sanchez prides itself on.
Additionally, the store has impressed customers not only with their shoe selection but also with their shoe repair services. One patron praised the workers for their swift communication regarding a repair inquiry, commending the excellent quality of work on her boots, which had been restored to like-new condition.
However, there has been some feedback expressing concerns regarding inconsistencies in service. A customer reported dissatisfaction with a mix-up in instructions for a custom pair of shoes, indicating that there may be room for improvement in ensuring that instructions are clearly followed. Despite this, overall sentiments regarding the skills of the artisans, particularly in custom footwear and shoe-making courses, remain overwhelmingly positive.
- Exceptional craftsmanship and bespoke quality for custom shoes
- Outstanding customer service and personalized attention to detail
- Highly praised shoe repair services restoring footwear to excellent condition
- Positive feedback on shoe-making courses, highlighting skillful teaching
- Some customers experienced inconsistencies in service quality
Customer Reviews

Gregory Sekulic
Rating: 5/5
I wish I could give them seven stars out of five.
This is my third pair from Zapato Sanchez; I'm already planning the fourth. Bespoke, top quality, magnificent materials, gorgeous designs. The process is smooth, especially once your measurements are on file. The service is superlative, professional, and engaging as you go through the designs and materials.
It's such a fabulous feeling to literally click into shoes that are made precisely to your measurements. And know that, like their predecessors, I will be wearing these for years.
Thank you!

Arianna Kent
Rating: 5/5
My partner and I visited Custom Shoes by Zapato Sanchez in search of last-minute wedding shoes, and we were pleasantly surprised and lucky by the selection available in his size as it is a small custom shoe store. The two gentlemen in the store were incredibly attentive, taking the time to understand his preferences and ensuring he found the perfect match. They even went above and beyond to find a belt that coordinated beautifully and fit him just right taking the time to adjust it then and there, also adding an additional hole.
As a thoughtful touch, we were given a shoe polish to ensure the shoes would look their absolute best. We were truly impressed with the level of service we received and will definitely return for more shoes in the future.
The craftsmanship here is stunning, featuring unique styles alongside classic options. My partner was tempted to buy multiple pairs but decided to consider a custom option instead, which speaks volumes about the quality and appeal of their offerings.
If you’re looking to appreciate exquisite craftsmanship or need shoe repairs, I highly recommend popping in. You won’t be disappointed!

Leanne Adolph
Rating: 5/5
What can I say?! Old fashioned service (with an old European flair) and with a smile at this fine establishment! I had left a pair of boots for repair last May and forgot about them until yesterday. Rodrigo responded immediately by phone to my email inquiry and was able to locate them using his comprehensive storage system. The work done on my boots was excellent and so I've left another pair with him. Hopefully, it won't be 9 months before I remember to pick them up!! Thank you Rodrigo!!!

Conxeppt
Rating: 5/5
I’m so thrilled that Zapato Sanchez has given us true European craftmanship right here in Edmonton, learning about how my shoes are made, what materials are used, and being able to pick all the details of the design from leather, colours, and fit! Truly a great experience from start to finish!

Jamie Henderson
Rating: 5/5
I highly recommend Zapato Sanchez for beautiful, high quality, handcrafted shoes. In addition to selling shoes, they also offer a shoe making course, which I recently completed. Julio and Rodrigo are truly skilled artisans. They taught me each step of the shoe making process and showed me how to use various tools and pieces of equipment. This course helped me to appreciate the time and care Rodrigo and Julio put into each shoe they make. My shoes fit like a glove, are very comfortable and will no doubt last me many years... and not to mention they're incredibly stylish! Rodrigo and Julio are encouraging and supportive teachers. I considered myself very fortunate to learn from them and hear their stories of how they came to be in the shoe making business. If you enjoy making things, I totally recommend this course - it was such a fun way to spend Sunday mornings! If you simply enjoy wearing high quality, stylish shoes, Zapato Sanchez is definitely the place to go!

Anna Ogayon
Rating: 2/5
Previous experience was fine and my shoes were done properly. Although for my second pair their newer associate, a student messed up the instructions for my pair. Associate was tall, skinny and curly hair.At the beginning he already seemed unreliable. I specifically said not to cover the logo of my shoes and he said "dont worry we never cover the logo". The moment I get my shoes both logos were covered. I confronted the man that was working and we looked at what the previous associate wrote and he wrote the complete opposite of what we agreed on, the note said "cover the number and logo". So unprofessional and illiterate , how are you gonna mess up instructions for a pair of leather shoes worth over $1300. Unbelievable.

Anne Richards
Rating: 5/5
I thought I ruined a pair of beautiful black leather boots because I didn't know how to take care of them properly (they were scratched up). I brought them here and Mr Sanchez showed me how to polish them and take care of them. They look as good as new now! Thank you so much!

Alecia Vogel
Rating: 5/5
It's not everyday that you get to watch an artisan do what they do best – let alone learn from one! As soon as I heard about this course on TikTok, I knew I had to sign up and it was worth every penny.
I never realized how much technique there is to making shoes, from cutting out the patterns to even gluing on the soles. Rodrigo & Julio are perfectionists and masters of their craft and I felt like I learned something new every step of the way.
I'm excited for my boyfriend to wear his fancy new shoes and hear him reply "Thanks, my girlfriend made them" whenever he gets a compliment! I'm very proud of the final product and they fit perfectly. It was also interesting to see the unique shoes that other students were making – from custom dyed leather to custom embossments, there seemed to be no limit when it came to the designs (as long as you stuck to the same cut patterns, of course).
I would 100% recommend the shoemaking classes if you're looking for a unique hands-on learning experience!
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